Shipping Information

Uptown Pups utilizes USPS and UPS for all orders shipped in the United States. Customers are able to choose their preferred shipping method during the checkout process. For local customers, we offer the option for in store pick-up.

Shipping Time

Please allow 2-3 business days for the order to be processed before being shipped from Uptown Pups. If your item is not in stock or on backorder, Uptown Pups will contact you to advise of the shipping delay. Please allow 3-7 business days for delivery time once your item has shipped.

Shipping Rates

Flat rate shipping rates are as follows:

0-$25 is $5 shipping
$25.01-$50 is $10 shipping
$50.01-$100 is $15 shipping
Over $100 is Free shipping
“Pick up in Store” option is for local customers who would like to order online and pick up their order at our retail location: 2355 Cumberland Pkwy SE Suite 30, Atlanta, GA 30339

International Shipping

Currently we do not offer international shipping. We hope to add on this service at a later date. If you are international and would like to order our products, please contact us at

Questions or Comments

If you have any questions or comments, please call Uptown Pups at 678-842-0041 or contact us via email. We will be happy to answer any questions you may have. Customer satisfaction is our #1 goal, for both dogs and their owners. Thank you for shopping with Uptown Pups!